Last Updated: January 25, 2025

At Outsmart, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data collected through the “Outzap” extension.

1. Data Collection

The “Outzap” extension may collect the following information:

• Error logs to identify and troubleshoot issues.

• The superadmin email address of your Zoho account, only when necessary for resolving errors or improving the tool’s performance.

• User’s phone number, name, email, company name and any other information you provide when contacting us, subscribing to our newsletter, or using our services.

• Messages sent and received using the Outzap extension might be stored for up to 30 days until they stored in your organization CRM.

2. Purpose of Data Collection

The collected data is used exclusively for the following purposes:

• To diagnose and resolve errors in the extension.

• To enhance the functionality and reliability of the tool.

• To submit the collected data to your CRM

3. Data Usage

• We do not sell, rent, or share your data with third parties.

• The data collected is strictly used internally by Outsmart for debugging and product improvement.

4. Data Security

We implement robust security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

5. Data Retention

Error logs are retained for a maximum of one week. After this period, the logs are securely deleted.

6. User Control

You have the right to:

• Request access to the data collected.

• Request the deletion of any personal information associated with your account.

To exercise these rights, please contact us at support [at] outsmart.global.

7. Updates to this Privacy Policy

We may update this privacy policy from time to time. Any changes will be reflected on this page, and we encourage you to review it periodically.

8. Contact Us

For questions or support, contact us at:
📧 support[at]outsmart.global
🌍 outsmart.global

By using the “Outzap” extension, you agree to the terms outlined in this privacy policy.