Zoho Lens
Assistência remota com realidade aumentada.
Técnico enxerga o equipamento pela câmera do cliente e orienta com anotações em AR, reduzindo visitas presenciais.
O que o Zoho Lens entrega
Vídeo ao vivo com anotações em AR
Congelamento de imagem e zoom
Gravação para documentação técnica
Integração com chamados de campo
Quando faz sentido usar
Diagnóstico remoto de máquinas e equipamentos
Redução de deslocamento de técnicos
Treinamento remoto de operadores
O Zoho Lens também vem incluso nestes pacotes
Em vez de licenciar aplicativo por aplicativo, os pacotes Zoho reúnem áreas inteiras da operação em uma única licença — com dados unificados e administração central.
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Zoho One
O sistema operacional completo da empresa.
Mais de 50 aplicativos integrados em uma única licença por colaborador — CRM, finanças, RH, projetos, BI, colaboração e atendimento sob a mesma base de dados e a mesma administração.
Ver pacote
Zoho Service Plus
Omnichannel, autoatendimento, remoto/RA e CSAT numa suíte.
Suíte de atendimento B2B: Desk omnichannel, chatbots, portal e base de conhecimento, Assist, Lens (RA), projetos de serviço, Survey/CSAT e Analytics de SLA — tudo na mesma operação.
Ver pacoteO impacto para a operação
Reduz custo e tempo de deslocamento de técnicos ao resolver problemas remotamente
Acelera o diagnóstico de equipamentos com vídeo e realidade aumentada em tempo real
Diminui retrabalho e chamados repetidos com anotações e registros de sessão
Aumenta a satisfação do cliente com suporte visual imediato
Onde o Zoho Lens faz sentido
Indicado para empresas que dão suporte técnico remoto a equipamentos e instalações no campo.
Assistência técnica e manutenção industrial
Empresas de field service com equipes dispersas
Fabricantes de equipamentos que dão suporte pós-venda
Prestadoras de serviços de TI e infraestrutura
Quanto custa o Zoho Lens?
Valores de referência publicados pela Zoho. A moeda, a cobrança e os limites podem mudar conforme a região e o plano contratado.
Free
US$ 0
1 sessão simultânea
Standard
US$ 8
/técnico/mês (anual)
Professional
US$ 13
/técnico/mês (anual)
Teste: 15 dias grátis.
Valores de referência. Fale com a Outsmart para condições e implantação.
Implantação e integração com a Outsmart
Não entregamos apenas licenças. Fazemos o diagnóstico do processo, configuramos o Zoho Lens de acordo com a sua operação, integramos com o seu ERP e com o restante do ecossistema Zoho, e treinamos o time — para médias e grandes empresas B2B com 20+ funcionários.
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Base de Conhecimento, Blog e treinamento
Tutoriais práticos, artigos do Blog e o curso oficial da Outsmart para dominar o ecossistema Zoho.
Base de Conhecimento
Domine o Zoho com quem implanta todos os dias
Curso completo na Udemy: aulas práticas, acesso vitalício e investimento único, do básico à administração avançada.
